000014102 - Error installing patch: No Java Runtime Environment(JRE) was found on this system.

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014102
Applies ToAuthentication Manager version 7
IssueError installing patch: No Java Runtime Environment(JRE) was found on this system.
CauseThis error is caused by running our patch installer on a system other than what it was intended.  For instance running the 64bit version on a 32bit operating system.
ResolutionDownload the appropriate patch that matches your operating system.
Legacy Article IDa57858

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