|Applies To||RSA Authentication Manager 6.1.1|
RSA Authentication Manager 5.2.1
|Issue||Remote Administration error: "Unable to open or create lbi04352, error 2. (354)"|
Remote Administration error" Unable to open or create lbi07772, error 2. (354)"
Remote Administration error: "Error getting license file information from server (21065)
|Cause||The user logged on to the remote administration machine does not have the administrative privileges on the machine.|
Log in as local administrator to the machine and launch Remote Administration. If that is not possible, the user must be given write permissions to the following directories:
"C:\Program Files\RSA Security\RSA Authentication Manager\prog"
"C:\Program Files\RSA Security\RSA Authentication Manager\data"
|Legacy Article ID||a42061|