000017513 - RSA FIM does not restart from Windows Services

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000017513
Applies ToRSA Federated Identity Manger (FIM) 4.1
IssueRSA FIM does not restat from Windows Services
System.log shows the server state changed to ADMIN but not to RUNNING.
Server state changed to ADMIN
CauseThis can occur if the derby database lock file is not cleared correctly after the server shutdown.
ResolutionInstead of using the restart command, use the shutdown, and then the start command.  This gives the system time to stop the database.
Manually remove the FIM\rsa-fim-confix\demoDB\db.lck file. 
WorkaroundAttempting to restart FIM from the Windows Services tab.
Legacy Article IDa66378