on Jun 16, 2016Article Content
| Article Number | 000025502 |
| Applies To | RSA ACE/Server 5.2 Microsoft Windows 2000 Microsoft Windows Server 2003 Microsoft Active Directory |
| Issue | How to configure LDAP synchronization from RSA ACE/Server 5.2 to Microsoft Active Directory 2003 Error: "LDAP search error - [LDAP search] Operations error" in ldapsync.log; LDAP Synchronization to Active Directory 2003 fails Installation worked previously RSA ACE/Server LDAP sync, Example: Base DN:dc=test,dc=ap,dc=rsa,dc=net works against Active Directory 2000 but not 2003 |
| Resolution | It is a known problem that RSA ACE/Server LDAP synchronization that previously worked against Active Directory 2000 does not work against Active Directory 2003. This has been resolved in RSA ACE/Server hot fix tst39295. Please contact RSA Security Customer Support to obtain the hot fix. As a workaround for Active Directory 2003 LDAP synchronization with RSA ACE/Server 5.2, open an ACE/Server Database Administration session and edit the LDAP synchronization job details and add cn=Users to the Base DN as shown in the example below: cn=Users,dc=test,dc=ap,dc=rsa,dc=net For instructions on how to add, configure, and set up an LDAP synchronization in RSA ACE/Server, please refer to the RSA ACE/Server Administration Guide, chapter 7 as well as the section "Synchronizing LDAP User Records". RSA Security Customer Support contact numbers can be found at http://www.rsasecurity.com/node.asp?id=1068. |
| Workaround | Changed Active Directory to Windows 2003 |
| Notes |   |
| Legacy Article ID | a20660 |