000014019 - Unable to launch Remote Administration on Windows 7

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000014019
Applies ToRSA Authentication Manager 6.1.X
IssueError getting license file from server (21065)
CauseRemote Administration should be installed on Root directory
The user logged on to the Windows 7 machine does not have the administrative privileges to launch the Remote Administration Client.
ResolutionLog on to the Machine with a Local Administrator account, Provide write permission to installation directory of the Remote Administration.
Legacy Article IDa53754

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