000013833 - Installation of AM7.1 fails with a certificate error

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013833
Applies ToRSA Authentication Manager 7.1
IssueInstallation of AM7.1 fails with a certificate error
CauseVersions of RSA Authentication Manager earlier than Service Pack 2 (non-SP2) expired after 01/01/2010 and cannot be installed
Resolution

Ensure that the version of software being installed shows as version 7.1.2 or SP2. 

Earlier versions are beyond the published end-of-support date and not supported by RSA.

Legacy Article IDa49476

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