000013312 - Schedule Reports doesn't show at a location it mean to be

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000013312
Applies To

The reports are not placed according to the date they generated. Rather they are placed according to the data set involved

In the enVision training material

"The reports in this window are organized into time categories based on the data span used to create the report

Referencing the time category, click on a report to display the result in the window "

Page 9-15 of RSA envision Administration and Operations (Student Guide)

IssueTo understand how schedule reports are placed on the calendar
You have seen your schedule reports being generated, however, it doesn't seems to be placed at the date the report it generated. Rather they seem to be appear in the day before, the week before, or even the month before hand
Resolution

There isn't a problem to fix, rather we need to understand the concepts behind this. The program is functioned as design

Location of the report is placed according to the time span of the data.

For e.g: If the report is scheduled to collect data for last week, then the report will be placed on the triangle of the previous week

If the report is schedule to collect data from yesterday, then the report will be placed on yesterday

This is opposed to our thinking that the report should be placed on the date it run (e.g: if report is scheduled to run on Tuesday, then it should be placed on the Tuesday)

The justification of the design is driven by showing what sorts of report data are available for viewing on that data time-span. E.g: If a customer wish to look at the data collected by envision on that week, then they can select that week and look at what reports generated that collect data for that week

This is opposed to the emphasise to find out when the reports are generated and try to sort out what sort of data it's collecting

As a demonstration, you can create 4 scheduled reports as follow

- Windows failed login - last week : This is to collect data from last week

- Windows failed logon - daily : This is to collect data from yesterday

- windows failed logon - last hour: This is to collect data from last hour

- Windows failed logon - last month : This is to collect data from last month

You will then see that

1. For the windows failed login - last week, the report is shown on the triangle in the previous week

2. For the windows failed logon - daily, the report is shown on yesterday 

3. For the windows failed logon - last hour, the report is shown on the same day

4. For the Windows failed logon - last month, the report is shown on August (last month)

Legacy Article IDa42132

Attachments

    Outcomes