000022284 - Error encountered in Relying Party servlet: java.net.UnknownHostException:jacksonxx.na.rsa.net' appears in web browser when using RSA Federated Identity Manager (FIM)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000022284
Applies ToRSA Federated Identity Manager (FIM) 2.5
Microsoft Windows 2000 SP4
IssueError: "Error 500 - Internal Server Error. The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Relying Party servlet: java.net.UnknownHostException:jacksonxx.na.rsa.net" appears in web browser when using RSA Federated Identity Manager (FIM)
CauseThis error appears when a trusted AP has defined an invalid SOAP Binding Service URL
ResolutionTo correct this issue, go to the Trusted Asserting Party page for the specified RP host and correct the hostname in the URL.
Legacy Article IDa27850

Attachments

    Outcomes