|Applies To||RSA NetWitness NextGen|
RSA NetWitness Informer
Microsoft SQL Server 2008 R2 Express
SQL Server 2008 requires Microsoft .NET Framework 3.5
|Issue||Exception when attempting to install the RSA NetWitness Informer prerequisite of SQL Express.|
On running SQL Express installer SQLEXPRWR_x86_ENU.exe this produced a Unhandled Microsoft .NET Framework exception.
If the operating system that Informer is running on is Windows Server 2008 R2 then in Server Manager check under Features that '.NET Framework 3.5.1' is installed
If the operating system is Windows Server 2003, then confirm that Microsoft .NET Framework 3.5 SP1 has been installed under 'Add or Remove Programs' in Control Panel
As per the error message, can either rename the file user.config (or remove altogether).
Note: It is safe to just remove the entire folder 'C:\Users\<windows username>\AppData\Local\Microsoft_Corporation'
|Legacy Article ID||a68238|