|Applies To||AM 7.1.4|
Windows 2008 R2
RSA Authentication Agent 7.1
|Issue||RSA Authentication Agent 7.1 can't work along with AM 7.1 RADIUS on same server|
Installed AM 7.1.4 and configured RADIUS server. Verified authentication is working.
Then installed RSA Auth Agent 7.1, however the authentication never success and in real-time authentication activity log monitor, the error message was Node secret mismatch: cleared on agent but not on server.
Tried to copy securid from C:\windows\sysWOW64\ to C:\Program Files\Common Files\RSA Shared\Auth Data, but no help
|Cause||This problem is due to different format of node secret, "RSA Radius server" uses older format of node secret and "RSA Authentication Agent7.1" uses new format. To co-exist both we should convert the old node secret to new format and need to copy that in "RSA Authentication Agent7.1" node secret path(C:\Program Files\Common Files\RSA Shared\Auth Data). Old format should be present in RSA Radius server node secret path C:\windows\sysWOW64\.|
Here is the command to convert old node secret to new format:
agent_nsload.exe -c C:\windows\sysWOW64\securid "C:\Program Files\Common Files\RSA Shared\Auth Data"
"gent_nsload.exe" comes along with the agent kit.
Contact RSA Customer Support if you can't find this tool.
|Legacy Article ID||a58081|