000022609 - RSA Authentication Agent for Web for IIS protecting Microsoft Outlook Web Access (OWA) with single sign-on (SSO), but getting password prompted when checking calendar availability

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022609
Applies ToRSA Product Set:  SecurID
RSA Product/Service Type:  Authentication Agent for Web for IIS
RSA Version/Condition:  5.3
IssueThe Authentication Agent for Web for IIS is protecting Microsoft Outlook Web Access (OWA) with single sign-on (SSO), but getting password prompted when checking calendar availability
CauseSingle sign-on (SSO) is not configured correctly for Microsoft Outlook Public Folders
ResolutionTo correct this issue, follow these steps:
  1. Through the Microsoft ISM, open up the default web site.
  2. Right click the Public Folder and choose Properties.
  3. On the virtual directory tab under application settings click Create.
  4. On the RSA SecurID tab click Target this resource for single sign-on.
  5. Restart IIS.
Legacy Article IDa30888

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