000019583 - Error: 'Node verification failed' in ACE/Server log after migrating ACE/Server database to a new ACE/Server system

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019583
Applies ToRSA ACE/Server
Microsoft Windows 2000
IssueError: "Node verification failed" in ACE/Server log after migrating ACE/Server database to a new ACE/Server system
CauseNode secret was not copied from the current system to the newly built system, causing a node secret mismatch between RSA ACE/Server and a RADIUS client
ResolutionThere are 2 solutions that correct this issue:

1. Clear the node secret by removing it, and uncheck "Sent node secret" from the client configuration within the new ACE/Server system

2. Copy the node secret from the /winnt/system32/ directory on the older ACE/Server to the new ACE/Server system in the same location
WorkaroundRSA ACE/Server was cleanly installed, and the old ACE/Server database was loaded into the new ACE/Server system
Legacy Article IDa10567