000024734 - Remote admin connection dialog shows incorrect server name

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000024734
Applies ToRSA ACE/Server
IssueRemote admin connection dialog shows incorrect server name
Remote Administration
Wrong server name listed in connection box
Error: "Cannot connect with administration server"
CauseChanged name or IP of ACE/Server
ResolutionTo correct this issue, rename \ace\data\realms\oldservername to the correct server name. Then copy the sdconf.rec from the Primary ACE/Server \ace\data\ directory to \ace\data\realms\newservername .
Legacy Article IDa17160

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