000014078 - Red disk LED on an RSA NetWitness NextGen appliance or JBOD

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014078
Applies ToRSA NetWitness NextGen
RSA NetWitness Decoder
RSA NetWitness Log Decoder
RSA NetWitness Concentrator
RSA NetWitness Hybrid
RSA NetWitness Broker
RSA NetWitness Informer
RSA NetWitness JBOD
IssueRed disk LED on an RSA NetWitness NextGen appliance or JBOD.
RSA NetWitness NextGen appliance and/or JBOD has a red LED on one of its disks.
ResolutionA red LED could mean one of two things:

1.  Flashing red: the disk is configured as a hotspare and requires no additional troubleshooting.  This cannot be disabled.
2.  Solid red: this indicates a disk failure.  Open a case with NetWitness Support.
Legacy Article IDa58848

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