000014891 - Service Pack 2 (SP2) The installer was unable to read required configuration data {AM Install User}!

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000014891
Applies ToAuthentication Manager 7.1.2
Authentication Manager SP2
Authentication Manager 7.1
IssueThe installer was unable to read required configuration data {AM Install User}!
CauseUpon attempting installation the user receives the message "The installer was unable to read required configuration data {AM Install user}!"
ResolutionThe user is attempting to user the upgrade media as opposed to the full installation media. Download and install using the full installation media instead.
Legacy Article IDa48265

Attachments

    Outcomes