000018667 - How to tell if ACE/Server Radius is installed

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018667
Applies ToRSA ACE/Server RADIUS
IssueHow to tell if ACE/Server Radius is installed
Radius Service is started in control panel
Radius is enabled in ACE/Server configuration management.
ResolutionChange to the C:\ACE\data\  you should see a "radacct" directory.
If not, use the ACE/Server CD to reinstall ACE/Server and select Radius component to install.

Note: It is possible for the Windows service "ACE/Server Radius Daemon" to appear as started in the control panel/services, without ACE/Server Radius component being installed.
Legacy Article IDa2533

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