000016904 - Migrating dashboar reports from one server to another

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016904
Applies ToenVision Core 3.7.0
2003 Server
IssueMigrating dashboar reports from one server to another
Resolution

Dashboard reports are unique to the system. You can try to migrate but won't be an easy process.

After moving the reports from A to b, run the procedure below:

1) Stop the NIC Webserver Service

2) Stop the NIC Scheduler Service

3) cd to %_ENVISION%\database\cmd (or in 3.3.x e:\envision\database\cmd\)

4) run startisql.cmd

5) type: delete from schedulerevents where type like '%Dashboard%'

6) Hit F5

7) Close the isql GUI

8) Start the NIC Scheduler Service and the NIC Webserver

Legacy Article IDa43419

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