000016876 - Problem importing metadata from into RSA FIM

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016876
Applies ToRSA Federated Identity Manger (FIM) 4.1
IssueProblem importing metadata from into RSA FIM
FIM console shows the following error when importing metadata:
There was a problem processing your request.
Metadata file is invalid: The following error occurred while trying to unmarshal field _x509SerialNumber of class com.rsa.fim.xml.castor.xmldsig.X509IssuerSerial For input string: "13188029099598607869"
There is an issue with the format of the certificate in the metadata.
When setting up a partner in RSA FIM it is manditory that you import the certificate chain into the JKS truststore, optionally if a certificate is present in the metadata this certificate must match that in the truststore.  If you must update a partner certificate you must always update it in both places.
ResolutionDue to the requirement to trust the certificate in the truststore it is recommended that you do not include a certificate in the metadata.  If the partner cannot provide metata without a certificate you can remove the certificate by deleting the keyDescriptor information from the metadata.  Remove all data between these two tags, including the tags themselves. 
       <md:KeyDescriptor use="signing">
Legacy Article IDa61465