|Applies To||RSA Authentication Manager 6.1|
RSA RADIUS 6.1
|Issue||Installation of RSA RADIUS Fails|
tprsMigReg.log file shows:
"ERROR: Exception: Type 28 Code: 21063 Text: Failed to authenticate to the server. Err#: 21063"
Authentication Manager Activity Log shows "Administrative Sign-On Failed"
|Cause||The RSA RADIUS install requires the RADIUS installer to make an administrative connection to the Authentication Manager. If the time on the RADIUS Server is different than the time on the Authentication Manager, this connection will fail.|
|Resolution||Ensure that the time on both the RADIUS Server and the Authentication Manager match. They don't have to be exactly the same time, but should be within one minute of each other.|
|Legacy Article ID||a32263|