000023108 - How to update Card Manager to conform to the subject DN configuration

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023108
Applies ToRSA Card Manager 7.1 for FIPS
RSA Certificate Manager
Microsoft Windows 2003 Server SP1
IssueHow to update Card Manager to conform to the subject DN configuration
A request made through Card Manager is being refused by RSA Certificate Manager (RCM). The request is not saved in RCM.  This was working until extension profile changed, and enforced subject DN definition.  The Card Manager will not conform to the subject DN configuration set on the jurisdiction.
Email being added to DN
ResolutionA fix/patch has been created that allows the requesting and issuance of certificates without an email address appended to the subject name of the request (DN).

Contact RSA Support and request HF50096_Keon_Patch.zip & HF50096_B_Keon_Connector.zip files.
Legacy Article IDa32341

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