|Applies To||Citrix MetaFrame|
RSA Authentication Agent 6.0 for Microsoft Windows
|Issue||Citrix MetaFrame XP not showing RSA GINA after installing RSA Authentication Agent 6.0 for Windows|
RSA GINA is not displayed after pressing Ctrl-Alt-Del on the keyboard
|Cause||This problem has been seen in a few earlier versions of Citrix MetaFrame XP (problem was seen so far in FR1-noSP and FR2-SP2)|
|Resolution||To correct this issue, apply Citrix MetaFrame service pack 3. The RSA GINA will then be displayed.|
NOTE: This could also be a configuration issue. For more information, see the solution regarding Authentication challenge failure; Console session prompts and authenticates Using SecurID but ICA session does not prompt for ACE/Server authentication and allows access with successful domain or local user account credentials..
|Legacy Article ID||a25765|