000014440 - Error: <BEA-090477> <Certificate chain received ... was not trusted causing SSL handshake failure.> when recreating trusted realm

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000014440
Applies ToPrimary was rebuilt in a trusted realm environment
RSA Authentication Manager 7.1
IssueError: <BEA-090477> <Certificate chain received from hostname.company.com - XXX.XX.XX.XX was not trusted causing SSL handshake failure.>
CauseThe certificate in the restored database does not match the certificate presented by the server.
ResolutionGenerate a new realm certificate in the Operation Console.
Legacy Article IDa63234

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