|Applies To||ClearTrust Entitlements Mgr (Web) 5.5.3|
|Issue||Temporarily locked out users are not shown by an advanced search|
Advanced search not showing locked out users
Users temporarily locked out by a password policy are not shown in an advanced search
Accounts are temporarily locked out by a password policy that re-enables them after a set amount of time. Users that have been locked out by such a policy, will not appear in an advanced search supposed to show all locked accounts.
Only accounts that require administrator's interevention (in order to be unlocked) will appear in the search results.
|Resolution||This is functioning as designed.|
|Legacy Article ID||a32455|