000023554 - sd_resynch error during appliance 2.0 quick setup

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023554
Applies ToRSA SecurID Appliance 2.0
Sd_Resynch error
IssueSuccessfully perform Appliance quick set up.
When assigning the first token to the administrator during appliance quick setup, the initial resynch procedure fails.
CauseThis can happen if the appliance date or time is incorrect.
ResolutionVerify that the appliance date and time are correct.
Legacy Article IDa34434