000016524 - NIC EA Startup resource is not able to be brought online

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016524
IssueNIC EA Startup resource is not able to be brought online
niceastartupmgr.txt shows the following errors:

Start Service Failed. Error: 1053.  Attempting to restart.
Start Service Failed. Error: 1053.  Attempting to restart.
Start Service Failed. Error: 1053.  Attempting to restart.
See the same 1053 error while trying to manually start NIC Services Manager service on the problematic CA
CauseA possible cause is that the packet.dll file is missing. The file must be in syswow64 (or system32 for 32bit version of Windows). Otherwise, we are not able to start any NIC services.
ResolutionTo resolve the issue, we may copy the packet.dll file from a good CA.
Legacy Article IDa60385

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