000013792 - Error 'Identity with the name kmsadmin already exists' during install

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000013792
Applies ToRSA Key Manager Server 2.5
IssueError "Identity with the name kmsadmin already exists" during install
Error when running install.jsp
com.rsa.keymanager.core.auth.e.IdentityNameExistsException: Identity with the name kmsadmin already exists
 at com.rsa.keymanager.core.database.sql.cud.DefaultIdentityCud.validateIdentityName(DefaultIdentityCud.java:93)
 at com.rsa.keymanager.core.database.sql.cud.DefaultIdentityCud.validateIdentity(DefaultIdentityCud.java:89)
 at com.rsa.keymanager.core.database.sql.cud.DefaultIdentityCud.create(DefaultIdentityCud.java:53)
 at com.rsa.keymanager.core.natural.core.DefaultIdentityNatural.create(DefaultIdentityNatural.java:45)
 at com.rsa.keymanager.core.natural.core.DefaultIdentityNatural.create(DefaultIdentityNatural.java:24)
 at com.rsa.keymanager.core.natural.core.SecureIdentityNatural.create(SecureIdentityNatural.java:18)
...
CauseKMS.xml is pointing to a database which is not empty
ResolutionMake sure KMS.xml is pointing to an empty database.

Delete the following files in your RKM configuration folder:
  - databaseCredentials.properties
  - softwareMasterKey.properties
  - unattendedRestart.properties
  - accessManager.properties

Delete and re-create the RKM database
Restart the application server (Tomcat)
Re-run install.jsp
Legacy Article IDa44620

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