000019213 - Error: 'Java error could not load key store from ca_keystore: java.io.file not found exception  ca_keystore (system cannot find file specified)' when starting entitlement server

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000019213
Applies ToRSA ClearTrust 5.0.1
Microsoft Windows 2000 Server SP3
IssueError: "Java error could not load key store from ca_keystore: java.io.file not found exception, ca_keystore (system cannot find file specified)" when starting entitlement server
CauseThe file name specified in ldap.conf file could not be found in the conf directory where the ldap.conf file resides
ResolutionThe ca certificate file needs to be put in the same directory as ldap.conf is in (by default, the conf dir). The file type specified in the cleartrust.data.ldap.directory.iplanet.ssl.ca.keystore_type must be consistent with the actually file type.

Also, the keystore passphrase must match the value stored in the ldap.conf. The Active Directory host name needs to be entered as the FQDN if the AD resides in another domain.
Legacy Article IDa18133

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