000021843 - Citrix pass-through authentication stops at the login screen

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000021843
Applies ToRSA Authentication Manager 6.0
RSA Authentication Agent 6.0 for Microsoft Windows
Citrix MetaFrame XP
IssueCitrix pass-through authentication stops at the login screen
When a username and password is pre-provided on a published application, users now see a login screen if a LAC or DAC is installed on the Citrix server
ResolutionThis problem has been corrected in a hot fix for RSA Authentication Agent 6.0 for Windows. Hot fix tst00043032 was created to make GINA passes this authentication through as it does without the other RSA ACE/Agents. Contact RSA Security Customer Support to request the hot fix tst00043032.
Legacy Article IDa25296

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