on Jun 16, 2016Article Content
| Article Number | 000018070 |
| Applies To | RSA ACE/Server 4.x (no longer supported as of 2-1-2004) Microsoft Windows RSA ACE/Agent for Windows |
| Issue | Test Authentication with RSA ACE/Agent for Microsoft Windows prompts user to authenticate twice User prompted to authenticate twice |
| Cause | The NAP module is installed with the Local module, but is not configured properly. The user is prompted for local authentication followed by a prompt for network authentication. |
| Resolution | On the ACE/Agent control panel, select the LOCAL tab. The Authentication Service should be "Use ACE/Server Authentication via Proxy" to allow both Authentication routines to act as one. |
| Legacy Article ID | 5.0.490542.2565977 |