000018070 - Test Authentication with RSA ACE/Agent for Microsoft Windows prompts user to authenticate twice

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000018070
Applies ToRSA ACE/Server 4.x (no longer supported as of 2-1-2004)
Microsoft Windows
 RSA ACE/Agent for Windows
IssueTest Authentication with RSA ACE/Agent for Microsoft Windows prompts user to authenticate twice
User prompted to authenticate twice
CauseThe NAP module is installed with the Local module, but is not configured properly. The user is prompted for local authentication followed by a prompt for network authentication.
ResolutionOn the ACE/Agent control panel, select the LOCAL tab. The Authentication Service should be "Use ACE/Server Authentication via Proxy" to allow both Authentication routines to act as one.
Legacy Article ID5.0.490542.2565977

Attachments

    Outcomes