000016347 - Locking a user account manually will only stay locked for the duration specified in the Account Lockout Period of the Security Parameter

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000016347
Applies To5.1.5
5.1.6
5.1.7
IssueLocked User is Still Able to Access the Application

By locking a user's account manually, it will only stay locked for the duration specified in the Account Lockout Period field for the user's Security Parameter.  As a result users that have locked accounts will be able to access Archer after that lockout period has been met. 
ResolutionTo ensure a user will not be able to login indefinitely, the account should be set to inactive.
Legacy Article IDa58396

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