|Applies To||RSA Authentication Manager 6.0.x|
Microsoft Active Directory
|Issue||LDAP synchronization does not work with multi-byte group name or organization unit in Microsoft Active Directory|
When trying to synchronize users from Active Directory where users are under Group(s) or Organization Unit (OU) with multi-byte names such as Chinese, the synchronization job completes with "No users processed" as the status. However, if the Group or the OU is changed to an English name, users are synchronized into RSA Authentication Manager correctly.
|Resolution||This issue is resolved in a hot fix for RSA Authentication Manager 6.0.x. RSA Security Customer Support to obtain hot fix ID20836.|
|Legacy Article ID||a28794|