000018833 - SSL write error error:14095412:SSL routines:SSL3_READ_BYTES:sslv3 alert bad certificate

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018833
Applies ToRSA Key Manager Client 1.5
RKM C client returns error 4780040, Bad Certificate
IssueSSL write error error:14095412:SSL routines:SSL3_READ_BYTES:sslv3 alert bad certificate
ResolutionThe client certificate (.pfx or .p12) is not the good one. Make sure you have provided the good file to identify the client.
This issue has also been seen when using IBM HTTP Server as the webserver, and the issuer of the client certificate was not trusted by IBM HTTP Server.

Follow iKeyMan procedures to import the client certificate's issuer in the Trusted CA store of your key database.
This can happen also if the webserver's Root CA certificate has expired or is not yet valid. Make sure all certificates in the chain are valid
Legacy Article IDa38424

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