000021907 - Unable to import token dump file from newer RSA Authentication Manager into an older version of RSA Authentication Manager (RSA ACE/Server)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000021907
Applies ToRSA ACE/Server 5.2
RSA ACE/Server 5.1 (no longer supported as of 7-14-2006)
RSA Authentication Manager 6.0
RSA SecurID Software Token
IssueUnable to import token dump file from newer RSA Authentication Manager into an older version of RSA Authentication Manager (RSA ACE/Server)
Error: "The file supplied is for a more recent version of the database than the current system."
ResolutionThis is functioning as designed, as the .dmp file is not backward compatible. Instead, you must import the original seed records.
WorkaroundFor example, tokens exported out of RSA Authentication Manager 6.0 as a dump (*.dmp) file and imported into RSA ACE/Server 5.x
Legacy Article IDa25644

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