|Applies To||RSA Silvertail|
The usual web based link to obtain a snapshot is at the top of the silvercat main page Capture Support Snapshot, and the link is: https://silvertail-silvercat-machine/silvercat/confirmsnapshot
|Issue||How to capture support snapshot for analysis, recon, or capacity planning - RSA Silvertail|
support snapshot might take a long time, and times out in the browser therefore, unable to capture one
There is a command-line version available.
From the silvercat server, run :
/var/opt/silvertail/bin/supportsnapshot.sh -f /var/opt/silvertail/etc/universal.conf -o /var/opt/silvertail/data/snapshot/ -n mysnapshot.tar.gz -m -u admin -p silvertail
Where ?silvertail? on the end in the SilverCat password.
Running it with --help will give you a list of all of the available options.
|Legacy Article ID||a65760|