|Applies To||UNIX (AIX, HP-UX, Solaris)|
Microsoft Windows NT 4.0
RSA ACE/Server 3.3.x (no longer supported as of 3-30-2002)
|Issue||How to list all tokens or users in RSA ACE/Server database screen|
Remote administration tool is not listing any tokens.
No tokens display in Select Token dialog box.
No users display in Select User dialog box.
|Cause||No asterisk (*) entered in the Serial Number field of the Select Token or Select User dialog box.|
|Resolution||In ACE/Server 3.3.1 and later versions, the administrator must enter an asterisk in the Select Token or Select User dialog box to display an entire list of tokens or users. In earlier versions of ACE/Server, the list of tokens or users displayed automatically. This change was made to prevent a long wait for the list to come up with very large databases.|
|Workaround||Upgraded from ACE/Server v 3.2 to v 3.3.1.|
|Legacy Article ID||1.0.633479.2284323|