000025509 - RSA ACE/Agent 5.6 not prompting for Windows login during remote authentications

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025509
Applies ToRSA ACE/Agent 5.6 for Windows
Microsoft Windows
IssueRSA ACE/Agent 5.6 not prompting for Windows login during remote authentications
Users are no longer prompted for Windows login prior to receiving a SecurID challenge. This is a change from previous RSA ACE/Agent versions such as 5.5.
ResolutionThe Windows login challenge is not processed by RSA during a SecurID authentication using RSA EAP. This prompt was removed from both Wireless and Wired authentications to remove the perception of a vulnerability. The client configuration uses RSA EAP, so users will always be challenged for SecurID, and the RRAS and IAS will handle the authorization through Active directory.
Legacy Article IDa22182