000025982 - ClearTrust admin GUI does not run properly on WebSphere

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025982
Applies ToRSA Access Manager 6.0.x
RSA AxM Entitlements Manager 6.0.x (admingui)
IssueOn browsing to the Entitlements Manager (admingui), the browser window is blank.
CauseThe Entitlements Manager is not supported on WebSphere
ResolutionUpgrade to WebSphere 6.0.2 and higher.
Legacy Article IDa33002