000022738 - How to authenticate to an RSA ClearTrust-protected IBM WebSphere resource

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022738
Applies ToIBM WebSphere Application Server 5.1
Microsoft Windows Server 2003 SP1
RSA ClearTrust Agent 4.5 for IBM WebSphere 5.1
IssueHow to authenticate to an RSA ClearTrust-protected IBM WebSphere resource
Error: "Filter [CTLoginFilter]: filter is unavailable" in web browser when authenticating to an RSA ClearTrust-protected resource
When authenticating to a protected resource, the web browser errors with:

Error page exception
The server cannot use the error page specified for your application to handle the Original Exception printed below. Please see the Error Page Exception below for a description of the problem with the specified error page.

Original Exception:
Error Message: Filter [CTLoginFilter]: filter is unavailable.
Error Code: 500
Target Servlet: null
Error Stack:
java.util.NoSuchElementException
     at java.util.LinkedList$ListItr.next(LinkedList.java(Compiled Code)) 
...

Error Page Exception:
Error Message: java.lang.Class
Error Code: 0
Target Servlet: null
Error Stack:
java.lang.ClassCastException: java.lang.Class
     at org.apache.jsp._error._jspService(_error.java:133)
...
SystemOut.log file shows the following:

[3/24/06 9:13:20:359 PST] 727b8873 WebGroup      I SRVE0181I: [PlantsByWebSphere Web Application] [/PlantsByWebSphere] [Servlet.LOG]: Error Page Exception: : com.ibm.ws.webcontainer.webapp.WebAppErrorReport: java.lang.Class
 at com.ibm.ws.webcontainer.webapp.WebApp.handleError(WebApp.java:1079)
...
---- Begin backtrace for Nested Throwables
javax.servlet.ServletException: java.lang.Class
 at com.ibm.ws.webcontainer.jsp.servlet.JspServlet$JspServletWrapper.service(JspServlet.java:409)
...
---- Begin backtrace for Nested Throwables
java.lang.ClassCastException: java.lang.Class
 at org.apache.jsp._error._jspService(_error.java:133)
...
CauseGlobal Security was disabled at the time of the IBM WebSphere installation
ResolutionThe RSA ClearTrust Agent 4.5 for IBM WebSphere 5.1 Installation and Configuration Guide states that this setting must be enabled. This can be completed within the IBM WebSphere administrator's console.
Legacy Article IDa30120

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