000017871 - Unable to Mount NFS Share for RSA Security Analytics Warehouse Connector

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support on Sep 24, 2019
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Article Number000017871
Applies ToRSA Product Set: RSA Security Analytics
RSA Product/Service Type: RSA Security Analytics Warehouse, RSA Security Analytics Warehouse Connector
RSA Version/Condition: 10.4, 10.5, 10.6
Platform: CentOS
O/S Version: EL6 

 
IssueUnable to Mount NFS Share for RSA Security Analytics Warehouse Connector.
When mounting the share the customer receives the error:  mount.nfs: access denied by server while mounting x.x.x.x


 


 


See the example below.



mount -t nfs -o nolock,tcp 10.153.128.22:/mapr/saw /saw 
mount.nfs: access denied by server while mounting 10.153.128.22:/mapr/saw 


 

Running the command showmount -e on one of the SAW nodes shows the following NFS shares:


 

showmount -e 
Export list for NODE-03: 
/mapr * 
/mapr/sawcluster


 
CauseThis issue occurs because the wrong NFS share name was used in the mount command. In this example the NFS share was specified as /mapr/saw when /mapr/sawcluster should have been used.
ResolutionThe correct mount command should be as follows:

mount -t nfs -o nolock,tcp 10.153.128.22:/mapr/sawcluster /saw 






 
Legacy Article IDa66241

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