000025320 - Error: 'Transport error (RC_TRANSPORT_ERROR): [65 - Object class violation] during LDAP add'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025320
Applies ToRSA Access Manager 6
IssueError: "Transport error (RC_TRANSPORT_ERROR): [65 - Object class violation] during LDAP add"
CauseCreating an Administrative User that has a property which is a required attribute in ldap
There is a defect in the Entitlement Manager such that user properties do not get saved if the user is an administrator in Access Manager (the checkbox for "User is an RSA Access Manager administrator" is checked)
ResolutionThis issue is resolved in hotfix 6.0.2.47
The following parameter must be added to admingui.cfg to activate the change:
# Specifies whether user properties are marked as mandatory in the LDAP
# data store. This parameter must be set to "true" if user properties are
# marked as mandatory in the LDAP data store. Otherwise,Administrative users can not
# be saved if user properties are marked mandatory. When this parameter is
# set to "true", saving an Administrative user is a two step process: first
# save as ordinary user and, then upgrade to an Administrative user.
#
# Allowed Values:
# true | false
#
# Default Value:
# false
#
# Dependencies: None
#
ldap.user_properties.mandatory=true
The hotfix contains an update to admingui.war
NotesIf the user is already created, converting the user to an administrator is successful
Legacy Article IDa39804

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