|Applies To||RSA Key Manager Server|
|Issue||Unable to access /KMS or /kms|
/KMS returns a "404 - Page not found" error, and hitting /kms redirects to /KMS, which then fails.
Unable to access /KMS or /kms
/kms is redirecting to /KMS, which is unavailable.
|Cause||kms.war was deployed instead of KMS.war|
Tomcat is not redirecting correctly.
On the application server, edit <Tomcat install folder>\conf\workers2.properties to add the following Key Manager Server and Tomcat Uniform Resource Identifier (URI) entities
Within the workers2.properties file, there is entries similar to:
|Resolution||Deploying a war file is case sensitive, so if you deploy a file called kms.war, you will access the application by reaching /kms, and if you deploy a file called KMS.war, you will access the application by reaching /KMS.|
Because RSA Key Manager web application uses internal redirection, the war file deployed MUST be names KMS.war, not kms.war.
Make sure to hit https://server/KMS/ rather than https://server/KMS
|Legacy Article ID||a38436|