000025433 - Error when trying to download server.cer  'Unable to download the server certificate file. Server.cer file could not be found in directory server/security under the install root.'

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000025433
Applies ToAuthentication Manager 7.1
Using Cluster nodes
Auto client registration
IssueError when trying to download server.cer, "Unable to download the server certificate file. Server.cer file could not be found in directory server/security under the install root." 
CauseThe Security Console attempted to download the server.cer from a cluster node that didnt have the file. 
ResolutionTry the operation again, the proxy may pick a server that has the file.  If that doesnt work, you can grab the file from the primary server's RSA Authentication Manager\server\security directory or from your original license files.
NotesIn Authentication Manager 7.1 you have the option to download the server.cer and sdconf.rec files through the security console.
Legacy Article IDa39965

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