000023799 - CheckPoint SecuRemote/SecureClient cannot access token before Windows Logon

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000023799
Applies ToRSA Authenticator Client (RAC) 2.0
Windows XP Professional
IssueCheckPoint SecuRemote/SecureClient cannot access token before Windows Logon
When using the CheckPoint VPN client it will need to have access to the token before the Windows Logon has happened. The card enumeration will not reload tokens when the token/smartcard is inserted.
ResolutionThis issue has been resolved in the RSA Authentication CLient 2.01

EnumToken will now reload tokens when it becomes available. When a new USB token is connected to the USB port, once the data is read by PKCS11 server, EnumToken will load it into memory.
Legacy Article IDa35480

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