000022288 - Error: 'Can't connect to the Entitlements Server at localhost port 5601' in RSA Federated Identity Manager (FIM)

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000022288
Applies ToMicrosoft Windows 2000 SP4
RSA Federated Identity Manager (FIM) 2.5
RSA ClearTrust Entitlements Server (EServer)
IssueError: "Can't connect to the Entitlements Server at localhost port 5601" in RSA Federated Identity Manager (FIM)
The following error appears in web browser:

Error 500 - Internal Server Error

The server encountered the following unexpected condition: Error in RSA Federated Identity Manager: Error encountered in Relying Party servlet: com.rsa.csf.common.exceptionbase.CsfApplicationException: Error in Relying Party while processing Asserting Party response: ;
nested exception is: com.rsa.csf.common.exceptionbase.CsfApplicationException: Failure during open() of attribute mapper plugin class: com.rsa.csf.techservice.saml.plugins.CtAttributePluginRP; nested exception is: com.rsa.csf.techservice.saml.plugins.AttributePluginException: sirrus.api.client.TransportException: Can't connect to the Entitlements Server at localhost port 5601: java.net.SocketException: Error creating socket: java.net.ConnectException: Connection refused: connect
CauseThis error appears when RSA ClearTrust Entitlements Server is inaccessible
ResolutionTo correct this issue, start the RSA ClearTrust Entitlements Server and/or ensure that the connection parameters used by FIM fro binding to the entitlement server (hostname and port) are correct.
Legacy Article IDa27861

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