000018073 - Report Utility: Reports do not appear after being run from the command line

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000018073
Applies ToRSA ACE/Server
Microsoft Windows NT 4.0
IssueRun Reports from the command line
After running a standard report to show all login attempts from the command line, the screen goes blank and a report is not generated in the .../ace/utils/output/<date> directory
ResolutionThe 'rptrun' command line arguments must specify a start date and an end date. A sample command line for attempted logins covering the dates 1/12/00 and 2/11/00 would be:

        C:\ACE\utils>rptrun C:\ace\utils\cust_rpt\passcode.p 1/12/2000 2/11/2000

There will be a directory listing for each day in .../ace/utils/output/<date>. These directories contain a standard ASCII file. Also, you must run /ace/utils/rptconnect start from a command prompt to implement this solution.

If you are running multiple reports on the same day, you must rename the files to save the old ones.
Legacy Article ID4.0.1765407.2536653

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