|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA Authentication Agent for Windows
RSA Version/Condition: 7.1
|Issue||All users are listed as email@example.com, but the RSA administrator cannot make thousands of aliases to support agent login.|
Is there any way to have the company.com\name automatically recognized by RSA as firstname.lastname@example.org without making an alias?
On the RSA authentication agent
Authentication Manager 7.1
Authentication Manager 8.1
Now test authentication. It will now translate the incoming authentications at the agent and the user is able to authenticate with the user ID of email@example.com and passcode. The Authentication Manager server receives "company.com/name" which doesn't actually exist and it automatically translates to firstname.lastname@example.org and authenticates.
If authentications do not work and login failures appear, watch the real-time authentication activity log, it should clearly show the translated names and indicate if there is something missing or added to the name and you can adjust the settings you chose in (a) and try again until it matches your environment.
|Legacy Article ID||a52555|