|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: RSA Authentication Agent for Windows
RSA Version/Condition: 7.x, 8.x
|Issue||All users are listed as email@example.com, but the RSA administrator cannot make thousands of aliases to support agent login.|
Is there any way to have the company.com\name automatically recognized by RSA as firstname.lastname@example.org without making an alias?
On the Windows machine hosting the RSA Authentication Agent the Send Domain Name option is checked.
For long domains such as domain1.domain2.company.com, you may only need to put domain1 in the NTLM box and not domain1.domain2.
If authentications do not work and login failures appear, watch the real-time authentication activity log. It should clearly show the translated names and indicate if there is something missing or added to the name and you can adjust the settings you chose above and try again until it matches your environment.
|Legacy Article ID||a52555|