000017521 - How to recover failed RSA Authentication Manager 8.x virtual appliance when the filesystem is stuck in read-only mode

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support on Sep 14, 2017
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Article Number000017521
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition:  8.x
IssueThis article explains how to recover failed RSA Authentication Manager 8.x virtual appliance when the filesystem is stuck in read-only mode.
The following message  is shown:

fsck failed. Please repair manually and reboot. The root file system is currently mounted read-only.
Give root password for maintenance (or type Control-D to continue):

 
Resolution

To resolve the issue,


  1. Reboot the RSA SecurID appliance
  2. In the space provided for Boot Option, key in init=/bin/sh.
  3. Run the following  command.  Note that it may warn/error that the partition is already unmounted.  It is safe to ignore the message in that case.

umount /dev/sda1

  1. Type:

fsck -y /dev/sda1

  1. Reset the virtual appliance. The system will not prompt for root password and the normal boot will occur.
Legacy Article IDa65994

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