000020093 - SecurID: Administrative role error

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000020093
Applies ToRSA ACE/Server 5.2

RSA Ace / Server 6.0
RSA Authentication Manager Server 6.1
No site or group scoping for User task list
IssueSecurID: Administrative role error
Error: "Unable to find task list <name of task list> in the list of available tasklists"
CauseA user with a custom defined task list is editing the administrate role of a user whose "Task list" was created and assigned by another role, such as the Realm Administrator
ResolutionThis function is as designed, and is not a bug. To make this edit, you must be logged on as a User with the realm administrator role assigned.

NOTE: A User with a custom task list with the "Change administrative role" function can only edit administrative roles that were created by a user with the same custom task list. For example:

Level A: A user with administrative role of "Realm Task list predefined". Created a task list called ABC task list. This user would have access to its own level and all roles created below.

Level B: A user with administrative role XYZ task list. This level would not have access to the ABC task list. However, any task lists created by a User with XYZ role would have access to those roles.
Legacy Article IDa14202