|Applies To||RSA enVision|
|Issue||Task not getting created on event explorer even after rules are fired.|
%NIC-3-608085: Alerter, Alerter, -, -, -, -, Detail: 2572: 1288 view=NIC_View Error -4 - 407 12007 ::HttpSendRequestEx failed
|Cause||Error 12007 means that the server name or address could not be resolved|
|Resolution||Proxy settings on IE browser on master application server should be left to default i.e. we should not use any custom proxy.|
If there is any other proxy settings, remove it and re-start the NIC alerter service.
User should be able to then view the task getting escalated to Event explorer.
|Legacy Article ID||a65928|