000021951 - The sdopts.rec file does not affect the operation of the agent

Document created by RSA Customer Support Employee on Jun 16, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000021951
Applies ToRSA ACE/Agent 5.x
IssueThe sdopts.rec file does not affect the operation of the agent
CauseNew lines in the file have spaces in between the values or fields
ResolutionThe sdopts.rec file must have no spaces in between any of the options on any line. For example, if you wished to give top priority to server 10.1.1.1, you would have the line:

USESERVER=10.1.1.1,10

Note that the line contains no spaces in between the fields. If there was a space between the ',' and the '10', the value would not be honored and the entry would have no effect.
Legacy Article IDa15812

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